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Service & Support

Service & Support

October 8, 2019 08:16

Holiday Closure:

Our offices and warehouses will be closed from December 25, 2024, through January 1, 2025.

Service & Support

Our service department is here to assist you with technical support for Chroma-Q, Vista by Chroma-Q, PROLIGHTS, Luminex, LumenRadio, Follow-Me, Prolyte, and more.

While our availability may vary during the holiday season, our technicians will respond to support inquiries as soon as possible.

For assistance, please contact us at: 1-416-255-9494


Our service department, based in Toronto, is certified to repair products from many manufacturers.

During office hours, technical support is available for Chroma-Q, Vista by Chroma-Q, PROLIGHTS, Luminex, LumenRadio, Follow-Me, and Prolyte by calling (416) 255-9494 or emailing techsupport@aclighting.com.

Product Ranges  Contact Name / Title Phone Number 
All Brands Chris McHardy (Technical Services Manager) 1-416-255-9494 x 1110
All Brands + Chroma-Q  Jeff Purdy (Senior Electronic Technician) 1-416-255-9494 x 1156
Vista Support If you are looking for Vista by Chroma-Q support, please visit www.VistaByChromaQ.com or submit a direct support request using this web form